we love them because they deliver the mail relatively reliably, not for their reading comprehension. i got an envelope back from my agency today, and it said “DO NOT FOLD” on it. right next to the fold where my mail carrier had shoved it through my mail slot.
fortunately, it was my birth certificate being returned; no great loss to have it be gently curved. should i ever need an entirely flat one, i’ll just order another one from the fair city of my birth, now that i know how to do that.
also, j at the agency said that i had forgotten to enclose the first two pages of my taxes. which i did in fact forget. whoops. now i have to figure out where i put those. i suspect they are in the not-very-well organized file cabinet. everything important to me is in there. somewhere.